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Front Desk Position 

We are looking for an evening receptionist for 10-15 hours a week (Monday & Tuesday evenings from 4:00 PM – 9:00 PM, every other Saturday morning from 9:00 AM to 1:00 PM)
The Front Desk Receptionist is responsible for being the primary initial contact with Writers & Books, answering telephone calls from prospective workshoppers, answering and sending emails in a timely manner, and inputting accurate records in our database.

Greets and receives visitors, ascertains nature of business, and guides visitors to destination.
Answers, screens, and routes incoming calls and takes and distributes messages as needed.
Receives and distributes mail to correct personnel
Inputs workshop and event registrations, contributions, and memberships into database correctly and in a timely manner
Processes credit card payments, checks, and cash
Maintains cash register balance
Keeps track of cash and check transactions
Maintains organized front desk and filing system
Organizes, as needed, first-floor bookstore, sells books at bookstore and events

Successful candidate will have a knowledge of Filemaker, Microsoft Office, Google docs, or an ability to learn
Excellent interpersonal skills and an ability to communicate effectively and personably via telephone and email
Ability to work independently and creatively
Knowledge of HTML coding and WordPress a plus

Please send resume and cover letter to




Posted December 6, 2017:

Youth Department Winter/Spring Internship
Writers & Books internships offer candidates the chance to work in a creative and dynamic workplace and the opportunity to learn while working with Writers & Books staff and teaching artists. Interns will gain experience in youth arts education, arts administration, and the nonprofit sector at Rochester’s only literary center.

The Youth Department Internship is for 5-12 hours per week starting In January, 2018, and generally lasting through the semester.


Primary Project: Work with the Director of Youth Education on the production of the SummerWrite 2018 catalog. SummerWrite is our youth camp program which serves over 600 students ages 5-18 through approximately 70 camps over the course of 9 weeks, so this is a great behind-the-scenes opportunity. Duties include: Data entry (course descriptions, instructor bios, catalog-formatted listings, etc.), proofreading, organizing data through spreadsheets
Promotion of SummerWrite programs: distribution of catalogs to schools, online promotion, etc.
Assist with February and April Break camps, depending on availability
Assist in clerical and administrative work such as making copies, putting together anthologies, etc.
Create flyers and other advertisements for youth programs as needed
Other duties as assigned


A demonstrated interest in the literary arts and/or youth education
Ability to work both independently and as part of a team
Excellent written and verbal communication skills

Please note that this internship is unpaid.

To Apply: Please email a resume and brief cover letter to Sally Bittner Bonn, Director of Youth Education, at



Writers & Books offers several internships for area high school and college students each year. Through arrangements with local schools and colleges, students can earn credit and gain first-hand knowledge of literary programming, editorial work, and arts administration through an internship at Writers & Books. If you are interested in a an internship for the Fall or Spring semester, please contact the front office by calling 585-473-2590 or emailing

Each summer we have openings for SummerWrite apprentices and interns who work directly with our SummerWrite youth camp program. The application period for SummerWrite positions opens in January and closes in March.

Please visit our youth apprenticeship and intern page for further information regarding the following positions:

SummerWrite Apprentices

SummerWrite Youth Arts Education Internship

SummerWrite Photo Internship