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Now Hiring: Front Desk Manager

FRONT DESK OFFICE MANAGER

*Temporary position – Mid March through July

We are looking for a Front Desk Office Manager for 30-35 hours/week with potential for more hours June through August. Regular work hours for the position are 9:45am-5:15pm on Mondays, 10:45am-5:15pm Tuesday through Friday. Summer hours (June through August) are 8:45am-3:45pm.

Wage: $13/hour

The Front Desk Office Manager is responsible for being the primary initial contact at Writers & Books: answering telephone calls from prospective workshop participants, answering and sending emails in a timely manner, and keeping accurate records in our database.

ESSENTIAL FUNCTIONS:

  • Greets and receives visitors, ascertains nature of business, and guides visitors to destination.
  • Answers, screens, and routes incoming calls and emails and takes and distributes messages as needed.
  • Receives and distributes mail to correct personnel.
  • Receives, inputs, and manages workshop and event registrations, contributions, and memberships through database system.
  • Processes and keeps track of credit card, checks, and cash payments.
  • Maintains cash register balance.
  • Maintains organized front desk and filing system.
  • Manages calendar of events and workshops and keeps track of classroom usage.
  • Organizes bookstore as needed and sells books.
  • Managing book sales and registrations at offsite events.
  • Maintains and orders office supplies and postage.
  • Communicates tasks to evening and weekend Front Desk staff.
  • Coordinates Front Desk staffing for events or workshops outside regular business hours.
  • Signs off on and receives room rental and consignment book agreements.

KNOWLEDGE, SKILLS, & ABILITIES:

  • Successful candidate will have a knowledge of FileMaker Pro, Microsoft Office, Google docs, or an ability to learn
  • Excellent interpersonal skills and an ability to communicate effectively and personably via telephone and email
  • Ability to work independently and creatively
  • Knowledge of HTML coding, databases, and WordPress a plus
  • Detail-oriented

Please send resume and cover letter to danh@wab.org